We consider it of great importance that personal data is handled with the utmost care. For this reason, we carefully process and secure personal data. In doing so, we comply with the requirements of the privacy legislation. For example, that means that we:

• clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
• limit the collection of personal data exclusively to personal data that are necessary for the purposes for which they are processed;
• Ask your explicit permission first to process your personal data in cases where your permission is required;
• Do not pass your data on to third parties, unless it is necessary to provide the requested service or if we are legally obliged to do so;
• When we share your data, we make agreements with third parties to ensure that, among other things, they are not used for other purposes;
• take appropriate security measures to protect your personal data, including the requirements of parties who process personal data on our behalf;
• Respect your right to access, correct or delete your personal data on request.

If you would like to contact us in relation to this privacy statement, you can do so using the contact details below.

Phone: +31 34 568 4270
Email: use the contact form on our website.

Use of personal data

When using our website, you leave certain information with us. That could be personal data.

Personal data

Depending on the services and functionalities you use on our websites, we may process the following personal data:

• Name
• Telephone number
• E-mail address
• Company data
• Information that you enter in an open field, such as a message in the contact form.
• Technical data such as IP address, MAC address and Identifiers in cookies.

Purposes

We process the above data for one or more of the following purposes:

• to give you the opportunity to use all the functionalities and services on the website.
• to communicate with you by sending you an e-mail.
• to answer your questions or deal with your complaints by e-mail or telephone.
• to improve our websites.

Provision to third parties

We will pass on the information provided by you to third parties, if necessary for the requested services. When we provide your data to a third party, we will ensure (with an agreement) that your data will not be used for other purposes. We also agree that your data will be deleted as soon as it is no longer needed.

Furthermore, we will not provide the information you provide to other parties, unless this is required or authorised by law. For example, it is possible for the police to request information from us as part of an investigation. We are legally obliged to provide this information in such a case.

Profiling and cookies

We combine your personal data from different sources to provide you with the best online experience. By combining your data, we can display personalized offers and personalized content on the various websites that match your interests. In this way we can make better and more targeted offers. This prevents you from seeing content or offers on the various websites that are less interesting to you.

We use cookies to collect and combine your data. Do you want to know more about cookies? (See Cookies).

Securing and storing

We take appropriate security measures to limit the misuse of and unauthorised access to your personal data. This ensures that only the essential persons have access to the data, that access to the data is protected and that our security measures are regularly checked.

We do not store the data any longer than necessary. This means that we store the data for as long as necessary to provide the service requested by you. This does not include data that we have to retain for a longer period because the law obliges us to do so.

Third Party Websites

This statement does not apply to third party websites that are linked to our website. We cannot guarantee that these websites will handle your personal data in a reliable or safe manner. Before using the website in question, always read the privacy statement of this website for more information about the way in which they handle your data.

Minors

If you are 16 years of age or younger, you may use our website only under the supervision of your parents or legal representatives.

Changes to this privacy statement

We may amend this privacy statement from time to time. Changes will be published on our website. We will never use your data for other purposes without your permission.

It is therefore advisable to consult this privacy statement regularly so that you are aware of these changes.

Access and modification of your data

For inspection, modification or removal of data, please contact us using the following details:

To prevent abuse, we ask you to enclose a copy of a valid identification document. Don’t forget to protect your Citizen Service Number passport photo on the copy.

Phone: +31 34 568 4270
Email: use the contact form on our website.

Personal Data Authority

If you have any complaints about the processing of your personal data, we will of course be happy to help you. In the event that you are not able to come to an agreement with us, you also have the right under the privacy legislation to submit a complaint to the privacy supervisor, the Dutch Personal Data Authority. You may contact the Personal Data Authority.

Applicability

This (renewed) privacy statement entered into force on 15 May 2019.

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Cookies

Our website uses different types of cookies. We believe it is important that you have control over your online privacy. Therefore, we would like to inform you as comprehensively as possible as to which cookies we use and for which purposes.

What are cookies?

Cookies are small text files that a website places on your computer, tablet or mobile phone when you visit the website. These cookies store information about your visit to the website. By placing cookies, personal data are processed. By using cookies, a website can recognize you when you visit the website again. This can be useful, for example, if you do not want to log in every time you visit the website again.

Different types of cookies

We distinguish between functional and non-functional cookies. We always place functional cookies. These are necessary for the website to work properly. For example, they ensure that you can stay logged in to the website whenever you wish. In addition to functional cookies, we also place standard analytical cookies. This is an example of a non-functional cookie. It is not necessary for the proper functioning of the website. This allows us to know which parts of our website are popular and where we can improve our website.

Online privacy

We believe it is important that you have control over your online privacy. Therefore, we would like to inform you as fully as possible about which cookies we use and for which purposes.

Functional cookies

Functional cookies are necessary for the website to function properly. These cookies are installed by default and will not be deleted if you do not accept them. Functional cookies allow you to stay logged in during your visit to the website.

Analytical Cookies

Analytical cookies enable us to measure website visits. These statistics give us insight into how often our website is used, which information visitors are looking for and which pages are most visited. This allows us to know which parts of our website are popular and where we can improve our website. We continuously analyse and improve the website in order to make the experience as pleasant as possible for visitors. The statistics we collect cannot be traced back to individuals. These data are therefore always used anonymously. We use Google Analytics to gain insights from the data. We always place analytical cookies when you visit our website.

Analytical cookies collect the following data, like:

• Keeping track of the number of visitors to our web pages.
• Keeping track of the duration of the visit.
• The searches performed on the website.
• Information about your browser and the device with which you visit our website, such as operating system and screen size.
• How you came to our website, for example, whether you clicked on one of our advertisements or on a link in an e-mail.
• Items that you have purchased or added to the shopping cart on the website.

For more information about how Google uses the data it collects, please refer to Google’s privacy statement. This statement may change from time to time.

We will never provide Google with your personal data (such as name, address, telephone number). Read more about how we handle personal data in our privacy statement.

Blocking and deleting cookies

If you do not wish to receive cookies from our website, you can use your browser to block the installation of cookies. If you block all cookies, websites may not work as effectively. It is better to only selectively disable the unwanted cookies. You can do this in your browser under the settings. This will also block cookies from other websites you visit.